Customer Service Assistant

Job Details:

Position: Customer Service Assistant
Total Vacancy: 1 Female

General Summary:

To provide professional, helpful, high quality customer service and excellent customer experience.

Duties & Responsibilities:

• Greet and welcome customer to the showroom and direct or escort
them to specific destinations they have requested.
• Manage Customer Appointment Schedule and liaise with attending
sales consultant to ensure appointment is met.
• Hear and resolve complaints from customers or the public and
escalate to Customer Service Manager.
• Attend to all telephone calls and direct calls to appropriate destination
or to provide information, taking down messages, or scheduling
appointments
• Receive payment and record receipts
• Prepare report as instructed
• File and maintain records
• Perform any other ad-hoc duties as assigned by superior

Minimum Education / Qualification:

• Preferably Diploma or higher
• At least 2 years relevant working experience in a fast paced
environment and service industry
• Possess strong customer service orientation and proven excellent
customer service skills
• Demonstrate ability to interpret customer needs correctly
• Results-driven and able to work under stress
• Proficient in MS Office

Basic Salary:

B$600. 00 per month
Interested candidates are requested to e-mail/send a covering letter and updated resume with copies of official identification (IC/Passport), copy of relevant certificates / documents (education and employment), expected salary and one recent passport photograph to humanresources@indera-motors. com

Only shortlisted candidates will be notified.