Fitness Coordinator

JOB DESCRIPTION
The Fitness Coordinator is responsible for assisting the Fitness Manager by overseeing all operational aspects for the fitness team and is the lead responsible in the daily operations of Jab Gym’s Fitness Team. The Fitness Coordinator is instrumental in facilitating Jab Gym’s ‘Making an Impact’ statement by delivering support for the Fitness Team and help align the Fitness Team’s needs with Office Team’s and CS Team’s.

The Fitness Coordinator is required to foster a strong sense of communication and openness amongst all fitness staff. The Fitness Coordinator’s role provides high performing individuals with the opportunity for operational management and leadership experiences, thus prepare these high performing individuals for other leadership positions within the business.

WORKING HOURS:
Weekly – 40 Hours
Fitness Instructor (Classes) + PT Sessions – 20 Hours
Office – 20 Hours

ROLES & RESPONSIBILITIES:
Administration & Coordination
Scheduling: Working alongside the HR coordinator and Business Performance Coordinator, create weekly rosters to reflect business requirements and ensuring staff are rostered effectively
Daily Tasks Planning: Ensuring sufficient staff coverage and delegation of Fitness team duties to ensure Jab Gym is operated with efficiency and at full productivity
Time Sheet Approval: Review and ensure all part-timers time sheets are reflected accurately in the rostering system
Communications: Be the communications lead that cascade information to the Fitness Team and likewise, collect and collate feedback from Fitness Team.

Customer Experience
Performance Review: Working alongside Head Coaches, provides coordination for Head Coaches to provide feedback, evaluates and review Fitness Team performances periodically. Part of this process includes organizing meetings, documenting agenda, coordinating reviews processes.
Process Improvement: Working alongside Operations Coordinator, be the key lead personnel in the rollout, implementation of new system or enhanced internal processes. The Fitness Coordinator takes a proactive approach in process improvement by identifying opportunities through gathering quantitative data to prepare reports and business plans to improve customer experience
Issues Resolution: Be the first point of contact for all fitness related issues and ability to troubleshoot issues first prior to escalating issues to the relevant office department if necessary
Customer Engagement: Working alongside Business Performance Coordinator, systematically review customers engagement and implement customers engagement strategies to ensure customers are engaged at every touchpoint

Programming & Performance
Financial Targets: Working alongside Head Coaches, ownership of daily motivation of the fitness team in achieving KPI targets as set out by Head Coaches
KPIs & Productivity: Working alongside the Business Performance Coordinator, ensure fitness team are performing at maximum potential by reviewing performance KPIs and providing quantative and qualitative feedback to Head Coaches

Team Wellbeing & Development
Training: Facilitates the onboarding of all Fitness staff and ensuring consistency of all full time and part time staff and any new hires
Staff Advocacy: Be the first point of contact of all Fitness staff concerns and escalating concerns as relevant
Staff Engagement: Work alongside HR in the implementation of Staff engagement programs

Skills
Relevant Fitness Accreditation, preferably in sports or health sciences discipline
Competent in Microsoft Suite, including Microsoft Word, Excel, Powerpoint
Strong communication skills both verbal and written
Solid understanding of day-to-day gym floor systems and process and demonstrated business acumen
Comfortable with operating systems and demonstrated ability to troubleshoot issues independently
Proven self - leadership level capabilities by demonstrating ability to work effectively and independently with minimal guidance
Comfortable with conflict resolution and ability to handle feedback
Willingness to learn, adapt and improve in a fast pace environment
Collaborative mindset and willingness to work with team members
Strong problem-solving skills and ability to proactively seek to improve business
Ability to balance between goal orientation and people orientation to ensure goals are delivered with strong stakeholders’ engagement

How to Apply

One of the responsibilities of a Fitness Coordinator would be to roll out schedule every week for weekly classes as well as roster staff. Please develop an Action Plan on how to execute the scheduling of classes.
• What are the factors to be considered?
• Who are the key stakeholders?
• How would you go about in creating an optimal roster which has even distribution of classes among the trainers?
Please send an email and answer the questions along with a CV and any relevant credentials to jabgymbn@outlook. com
Age: 23-40 years old
Employment Type: Full Time
Closing date: 15/07/2020

Website: jabgym.com

---

New!   View our jobs on FACEBOOK !