Guest Service Associate

$ 400 / month
Logo of V Plaza Hotel
Brunei Jobs
Job Offer:
Hotel / Travel Jobs
$ 400 / month
Kuala Belait
Local area:
Lot 1300, Jalan Sungai, Kuala Belait
Job Details:

Position: Guest Service Associate
Total Vacancy: 1 Male/Female

Job Description:

1) Handles the set-up of daily reservations and check-in and check-out of guests with the quality standards.
2) Answering the telephone, performing guest transactions and operating the front office Epitome systems.
3) Check in house guest status. Check reservation email and respond immediately.
4) Welcoming guest upon their arrival.
5) Ensures all interactions with guests are handled professionally and with care adhering to hotel policies and procedures.
6) Familiarize with the Front Desk (Reception/Cashiering) back-up procedures in the event that any Front Office equipment malfunctions.
7) Is conversant with Rates and benefits.
8) Reconfirms/books flights for guests.
9) Accepts bookings for Conference Rooms and ensures that preparations are made prior to commencement of meetings.
10) Make sure all bill posted correctly and according to room number - Laundry, Restaurant, Transportation and Limousine. Close

Education Required: GCE ´´O´´ Level
Age: 20 - 40 years old
Driving License Class: 3
Basic Salary: B$ 400 / Month
Employment Type: Full Time

Closing date: 09/11/2019

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