Help Desk Supervisor

 
Category:
Brunei Jobs
Job Offer:
Construction / Engineering Jobs
Region:
Belait
City:
Kuala Belait
Local area:
Lumut
Responsibilities:-
- Broad and diverse technical experience administering and managing Helpdesk related tasks.

- Improve the level of service provided to helpdesk customers by introducing more effective processes and tools.

- Create and track meaningful helpdesk metrics.

- Participate in on call rotation.

- Participate in off hours patching and maintenance.

- Track and update open trouble tickets and escalation of problems in ticketing system.

- Collaborate with other technical teams and personnel with resolution of issues

- Maintain appropriate security documentation and apply security patches per policies and directives.

Qualifications:-
- 5 years of working experiences in Construction Engineering.
- Diploma in Building / Mechanical Engineering or any other related experience with Construction engineering.
- 25 - 45 years old
- Valid Driving License Class ´3´

Applicants can submit their application and certificates via email:
hrmd. recruitment14@gmail. com

- OR -

For more enquiries, please do not hesitate to contact us:
3348148

*CLOSING DATE : 6TH JULY 2020 (MONDAY)*


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