Hotel Supervisor

$ 980 / month
Logo of Legallery Suites Hotel & Restaurant Sdn Bhd
Category:
Brunei Jobs
Job Offer:
Hotel / Travel Jobs
Salary:
$ 980 / month
Region:
Brunei Muara
City:
Bandar Seri Begawan
Local area:
Crown Princess Complex, Jalan Laksamana Abdul Razak
Job Details:

Position: Hotel Supervisor
Total Vacancy: 1 Male/Female

Job Overview:

• Hotel supervisors are hired to ensure that everything from guest check in to check out is handled without any hitches.
• He or she may not be the first person that you meet when you check in but you will almost always see that an individual is calling the shots – an individual who is not sitting behind a desk but is constantly ensuring that his or presence is felt!
• To work as a hotel supervisor, one has to possess excellent leadership qualities along with the ability to make customers / guests happy.
• Some employers may require a high school diploma to work as a hotel supervisor but mostly, you will be required to have a degree in hospitality management so that you understand the intricacies of ru
ing a hotel.
• Well, technically, you won’t be ru
ing a hospital but will be doing something as important.

For a list of duties associated with a hotel supervisor role, refer below:

• Oversee work of front desk perso
el such as guest relation officers to ensure that they receive and greet guests properly
• Assist during the check in and check out processes to ensure that all associated activities are handled flawlessly
• Create and implement staff schedules to ensure that no station within the hotel is left unma
ed
• Make reservations for guests over the telephone or in person and instruct staff members to handle follow up duties
• Assist with cashiering functions by providing insight and support in handling bookkeeping activities
• Act as a first point of contact for inquiries regarding events at the hotel and ensure that appropriate measures are taken to direct them to in-house event managers
• Assist guests with special requests such as booking extensions and supervise front desk officers to ensure prompt fulfilment of special requests
• Oversee the work of housekeeping staff and control room and supplies inventory
• Deal with complaints and suggestions according to set hospital policies and ensure business retention
• Create and maintain professional liaison with vendors and suppliers to ensure prompt delivery of supplies and maintenance equipment
• Direct guests to areas within the hotel such as lifts, restaurants, gyms or swimming pools


Education Required: Higher National Diploma (HND) or equivalent
Age: 25 - 35 years old
Driving License Class: 3
Basic Salary: B$ 980 / Month
Employment Type: Full Time

Closing date: 14/04/2018


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