Post-Paid Channel Supervisor

$ 2,300 / month
Logo of Progresif Cellular Sdn Bhd
Brunei Jobs
Job Offer:
Administrative / Office Jobs
$ 2,300 / month
Brunei Muara
Bandar Seri Begawan
Local area:
Unit 1-5, Block A & B, Spg 137-65 Kg Kiarong, Jln Pasar Baharu Gadong
Job Details:

Position: Post-Paid Channel Supervisor
Total Vacancy: 1 Male/Female

Job Accountabilities:

1. Assist the Indirect Manager in developing post-paid channel, to identify, train and on-board dealers to sell Progresif post-paid products
2. Train the dealer staff on Progresif products and services, and monitor the staff in terms of P&S knowledge by conducting periodic assessment
3. Take the lead to draft all SOPs related the post-paid channel, in coordination with training team
4. To accompany dealer staff to key customers, for high end customers
5. Train the staff and ensure 100% adherence on SOPs
6. Ensure all points of distribution are maximized to increase the visibility the Progresif brand, product and services as per visual merchandising guide and branding
7. Ensure adequate stock at retail level
8. Develop and build a strong relationship with channel partners
9. To assist to develop and implement opportunities as relevant to develop of co-branded cards, discounts, promotion for phone call top up and other initiatives that drive sales
10. Proactively contribute in action plans to combat new and/or existing competitors’ activities
11. Effectively resolve distribution complaints and implement processes to reduce future complaints and dissatisfactions
12. Ensure all relevant training programmes/initiatives are implemented across appropriate distributions points
13. Ensure that customer solutions are effectively delivered. Effectively resolve complaints and implement processes to reduce future complaints and dissatisfaction.
14. Maintain all operational policies, processes, procedures and business ethnics as per company and retail standards
15. Prepare channel commission report and ensure timely pay out to channel
16. Prepare and submit reports to Indirect Sales Manager
17. Ensure all relevant channel targets are met

Experience and Qualifications Required:

1. HND in Business Administration or in relevant field; or at least 2 years of work experience in a service environment
2. At least 3-4 years of experience in retail or relevant areas
3. At least 2 years of experience in supervisory role
4. Computer literate and good proficiency in Microsoft applications (excel, word)
5. Strong sales orientation
6. Preferably banking or insurance
7. Good commercial awarene
8. Good verbal and written communication skills, to effectively present to peers and management
9. Must be self-motivated
10. Demonstrate the ability to effectively manage multiple tasks
11. Good in numbers and has basic commercial math knowledge
12. Good time management and organizing skills
13. Good attention to detail and follow-through
14. Good interpersonal skills as a team player
15. Excellent coaching skills
16. Good influencing and negotiating skills
17. Possesses mature and pleasant personality

Education Required: Higher National Diploma (HND) or equivalent
Age: 28 - 35 years old
Driving License Class: 3
Basic Salary: B$ 2, 300 / Month
Allowances: B$ 115
Employment Type: Full Time
Closing date: 09/05/2019

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