Room Attendant cum Public Attendant

$ 400 / month
Logo of The Lanes Hotel
Category:
Brunei Jobs
Job Offer:
Hotel / Travel Jobs
Salary:
$ 400 / month
Region:
Tutong
City:
Pekan Tutong
Local area:
Lot No 9003, Kg Petani, Tutong
Job Details:

Position: Room Attendant cum Public Attendant
Total Vacancy: 3 Male/Female

Duties & Responsibilities

1. Perform all necessary cleaning activities such as dusting, sweeping, trash removal, mopping and polishing. Ensure highest standard of cleanliness and quality of the hotel
2. Cleans guest bathroom, bedroom, living room, kitchen area and floor corridor 3. Perform rotation cleaning duties (e. g. general cleaning, turnover bed, etc. ) as required
4. Attends to guest calls, guest requests and guest complaints in the area assigned 5. Report any damages, shortcomings, and disturbances to Housekeeping Supervisor
6. Check and maintain housekeeping cart’s stock. Return and restock cart at end of shift.
7. Maintains a professional appearance with a positive attitude and is adaptable and flexible
8. Adhere to procedure and ensure all rooms inspected according to hotel standards. Ensure security of guest rooms and privacy of guests
9. Proficient in the use of hotel systems. Working knowledge of how the systems work hand-in-hand
10. Lost and Found item should be reported to Housekeeping Supervisor and to be recorded in the Lost & Found Log Book immediately
11. Monitor and maintain cleanliness, sanitation and organization of assigned work areas (lobby, public area, etc)
12. Ensure high level of customer service is maintained at all times. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Responsible for achieving and exceeding the guest satisfaction score
13. Be familiar with all hotel services or features and local attractions or activities to respond to guest inquiries accurately
14. Working co-operatively within team environment. Work closely with Front Office and Maintenance Department to improve guest services and foster cross department communication
15. Be aware and able to enforce all HSE procedures. Remain current in all updates with regards to new procedures and training. This position is a member of the hotel’s emergency response team
16. Review handover log book daily by team member
17. Providing or performing other services or duties as required by Housekeeping Supervisor

Education Required: GCE ´´O´´ Level
Age: 23 - 35 years old
Basic Salary: B$ 400 / Month
Employment Type: Part Time/Full Time

Closing date: 05/04/2020


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