- Greet customers warmly and assist them in finding products.
- Answer customer inquiries and provide information about products and services.
- Resolve customer complaints or concerns in a professional and timely manner.
- Build and maintain positive relationships with customers.
- Achieve sales targets and goals set by the store management.
- Utilize effective selling techniques to promote products and maximize sales.
- Upsell and cross-sell products to increase the average transaction value.
- Stay informed about the features and benefits of products.
- Provide accurate and detailed
Punctuality and discipline:
- Making sure able to be on time during your shift and be disciplined while working.
Merchandising and cleanliness:
- Ensure that products are properly displayed and organized on shelves.
- Implement merchandising strategies to attract customers and enhance the visual appeal of the store.
- Make sure shelves and brand store is clean and upkeep.
Shift and transportation:
- Must be able to work on shift and do not have any transportation issue to commute to work and back.
- Verbal Communication: The ability to articulate product features, benefits, and answer customer questions effectively.
- Listening Skills: Understanding customer needs by actively listening to their concerns and preferences.
- Relationship Building: Building and maintaining positive relationships with customers to encourage repeat business.
- Empathy: Understanding and relating to the customer´s perspective to address their needs.
- Persuasion: Convincing customers to make a purchase through effective persuasion techniques.
- Negotiation: Finding mutually beneficial solutions during the sales process.
- In-depth Knowledge: Thorough understanding of the products or services being sold, including features, benefits, and specifications.
- Continuous Learning: Keeping up-to-date with industry trends and product knowledge.
- Prioritization: Managing time effectively to focus on high-priority tasks and meet sales targets.
- Efficiency: Streamlining tasks to maximize productivity throughout the sales process.
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