Shop Assistant

Job Details:

Position: Shop Assistant
Total Vacancy: 1 Male/Female

Job Description:

✅ Maintaining a positive, empathetic and professional attitude toward customers at all times.
✅ Responding promptly to customer inquiries. Communicating with customers through various channels.
✅ Acknowledging and resolving customer complaints.
✅ Knowing our products inside and out so that you can answer questions.
✅ Processing orders, forms, applications, and requests.
✅ Keeping records of customer interactions, transactions, comments and complaints.
✅ Communicating and coordinating with colleagues as necessary.
✅ Providing feedback on the efficiency of the customer service process.
✅ Managing a team of junior customer service representatives.
✅ Ensure customer satisfaction and provide professional customer support.

Education Required: GCE ´´O´´ Level
Age: 18 - 40 years old
Driving License Class: 3
Basic Salary: B$ 300 / Month
Employment Type: Full Time
Benefit: bonus once a year, commission for targeting sales

Closing date: 10/12/2019

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