Operation Officer

Specification

Description

Job Vacancy: 1 Male/Female

Responsibilities and Duties

- Provide support to all business units including administrative, financial and human resource departments.
- Ensure that operational activities are executed within allotted budget and timelines.
- Perform budget allocation and expense management for all business operational activities.
- Conduct regular operational reviews and audits for preventive maintenance.
- Set operational goals to meet or exceed performance expectations.
- Provide guidance to staff in resolving operational issues and problems.
- Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner.
- Provide excellent customer service in order to build and maintain strong relationship with customers.
- Conduct regular meetings with staffs to discuss about operational updates, ideas and issues.
- Ensure customer complaints are handled and resolved accurately and quickly.
- Develop and implement plans to improve operational effectiveness and efficiency.

Requirements
- HnD or equivalent
- Driving license class 3
- Highly motivated and target driven
- Excellent selling, communication & negotiation skills
- Excellent knowledge of MS Office

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