$ 600 / month

Logo of The Lanes Hotel

Brunei Jobs
Job category:
Hotel / Travel Jobs
Job vacancy:
Job Offer
$ 600 / month
Pekan Tutong
Local area:
The Lanes Hotel Lot No. 9003, Kampong Petani Tutong
Ad ID:
Job Details:

Total Vacancy: 1 Male/Female

Job Description:

1. Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor
2. Orienting and training of Room Attendant.
• Able to assist all Room Attendant in the use of Training Program Oversee Housekeeping team on a daily basis
3. Participate in the team selection (Room Attendant)
4. Evaluates the job performance of each Room Attendant
5. Developing and maintaining work schedules for team members.
• Daily allocation of rooms and deep cleaning task to team members
6. Perform routine inspections of all arrival, departure and occupied rooms
7. Schedule and supervise general cleaning and any other tasks
8. Provide support to the Housekeeping team at peak times, by cleaning activities such as dusting, sweeping, trash removal, mopping and polishing.
• Ensure highest standard of cleanliness and quality of the hotel
9. Conduct daily briefing with Housekeeping team.
• Inform all Room Attendant of daily activities, group, VIP arrivals, departures as well as special requests and repeat guests.
• Updates group information.
• Maintains, monitors, and prepares group requirement
10. Proficient in the use of hotel systems.
• Working knowledge of how the systems work hand-in-hand
11. Working co-operatively within team environment.
• Work closely with Front Office and Maintenance Department to improve guest services and foster cross department communication
12. Maintains a professional appearance with a positive attitude and is adaptable and flexible.
• Ensure high level of customer service is maintained at all times.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Responsible for achieving and exceeding the guest satisfaction score
13. Prepare performance reports related to Housekeeping Department
14. Attends to guest calls, guest requests and guest complaints in the area assigned

Prefer those who have Hotel related work experience.

Education Required: National Diploma
Age: 35 - 45 years old
Driving License Class: 3
Basic Salary: B$ 600 / Month
Employment Type: Full Time
Benefit: TAP, SCP, Payment Annual Leave and Sick Leave Entitlement

Closing date: 15/12/2018

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