Specification
Job category:
Customer Service Jobs
Local area:
Cuckoo International (B) Sdn Bhd Unit 1, 2 &3, Ground Floor, 1st and 2nd Lot 31750, Bangunan Melabau Complex, Kg. Serusop Mukim Berakas A, Jln Muara, BSB
Description
Job Details:
Position: Careline Executive
Total Vacancy: 1 Male/Female
Duties and Responsibilities
• Handle all the outgoing and incoming cost for service related
• Engaging with customer including scheduling appointments
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Logistic work related such as plan and prepare the schedule of all technicians
• Prepare administrative paperwork and documentation in regards to the job scope such keeping record
• Other roles and responsibilities will be further discussed during interview
Requirements:
• GCSE O''Level or Pre-National DIploma and above
• No problem with transportation
• Professional work ethic
• People who have background in logistic and customer service is an advantage
• Strong command of the English and Malay language (Chinese language is an advantage)
• Strong ability in communication
Closing date: 16th February 2019
If interested, please do not hesitate to email your full set of cover letter, curriculum vitae and other necessary documents to hr. cuckoobn gmail. com.
Education Required: Pre National Diploma (PND) or equivalent (SC1, SC2, SC3)
Age: 22 - 40 years old
Driving License Class: 3
Basic Salary: B$ 400 / Month
Employment Type: Full Time
Benefit: 13th month salary (bonus) after 12 months of service, Annual Leave after probation, Insurance, Sick Leave and Medical expenses after probation.
Closing date: 16/02/2019
Cuckoo International (B) Sdn Bhd