Reception (NON MUSLIM)

Specification

Description

Job Details:

Position: Reception (NON MUSLIM)
Total Vacancy: 2 Male/Female

Job Description:

• To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer services experience
• To build a good report with all guests and resolve any complaints/issues quickly to maintain high quality customer service
• To deal with guest requests to ensure a comfortable and pleasant stay
• To assist in dealing with customer complaints in an effective and courteous ma
er, providing or seeking solutions as quickly as possible
• To be responsible for accurate and efficient accounts and guest billing processes
• To assist in keeping the Hotel reception area clean and tidy at all times
• To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth ru
ing of the reception area
• To administer all routes of reservations to ensure that room bookings are made and recorded accurately
• Good influents in Chinese, English and Malay Language and Handwritten


Education Required: GCE ''A'' Level
Age: 20 - 35 years old
Basic Salary: B$ 550 / Month
Employment Type: Full Time

Closing date: 11/07/2018

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