Telephone Operator
$ 570 / month
Specification
Category:
Brunei Jobs
Job category:
Customer Service Jobs
Job vacancy:
Job Offer
Salary:
$ 570 / month
Region:
Brunei Muara
City:
Bandar Seri Begawan
Local area:
Unit- 28, Block A, Haji Munchit & Hajah Dayang Rapiah Complex, LOT 31473, Kampong Jaya Setia Berakas
Ad ID:
57298
Description
Job Details:
Position: Telephone Operator
Total Vacancy: 2 Male/Female
Job Description:
1. Receive and respond to a variety of queries and complaints
2. Research required information using available resources
3. Enter new customer information into system
4. Identify and escalate priority issues
5. Document all call information according to standard operating procedures
6. Ask questions to interpret analyse and anticipate the caller's situation
7. Translate information to the appropriate codes in the system Inform customers by explaining procedures; answering questions; providing information
Education Required: GCE ''O'' Level
Age: 21 - 30 years old
Driving License Class: 3
Basic Salary: B$ 570 / Month
Employment Type: Full Time
Closing date: 27/03/2019
Position: Telephone Operator
Total Vacancy: 2 Male/Female
Job Description:
1. Receive and respond to a variety of queries and complaints
2. Research required information using available resources
3. Enter new customer information into system
4. Identify and escalate priority issues
5. Document all call information according to standard operating procedures
6. Ask questions to interpret analyse and anticipate the caller's situation
7. Translate information to the appropriate codes in the system Inform customers by explaining procedures; answering questions; providing information
Education Required: GCE ''O'' Level
Age: 21 - 30 years old
Driving License Class: 3
Basic Salary: B$ 570 / Month
Employment Type: Full Time
Closing date: 27/03/2019
Comquest Sdn Bhd